Although online meetings and web conferences have many advantages over
face-to-face gatherings, there are cultural, logistic and technical
challenges that should be considered:
Technology Issues
For online meetings and web conferences to be productive, participants require
suitable hardware, software and Internet connectivity.
Poor web conferencing technology or inadequate training using the technology
will undermine its success.
Facility Issues
Suitable facilities are needed for web meeting participants. Cameras,
microphones, monitors and computer keyboards need to be situated in a quiet room with
comfortable seating and proper lighting conditions.
Cultural Issues
Web conferencing often appeals to Internet savvy, computer literate individuals.
Many people, however, are uncomfortable with new technologies. Transitioning from in-person meetings to web meetings must be
well managed,
like any other significant business change.
Inter-Personal Relationships
Web meetings and web conferences are not suitable for all types of
gatherings. Human contact plays an import role in relationship
building with customers and suppliers and should not be underestimated.
There is often no substitute for a face-to-face contact, particularly at the
start of an important business relationship.
